Gerard Walker is Chief Hospitality Officer of SJM Resorts, S.A.. He oversees the company's hospitality portfolio, leading strategy and operations across hotels, food and beverage, and facilities management, while driving service innovation, operational excellence, and elevated guest experiences across SJM's resort destinations. With more than 28 years of hospitality leadership experience across Asia, Gerard has built a distinguished career shaping high-performing hospitality businesses and luxury guest experiences. Prior to joining SJM, he held senior leadership positions with globally recognized brands including Hilton, Resorts World Genting, and EQ Kuala Lumpur Hotel, where he led large-scale operational transformation, service excellence initiatives, and commercial growth strategies. Drawing on deep expertise in hotel operations, food and beverage, guest experience, and integrated resort management, Gerard is passionate about redefining hospitality through innovation, people development, and service excellence in one of the world's most dynamic tourism markets.